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CBS Payroll Service, Inc.

Worcester Payroll · Humanly Managed

Your payroll should know Worcester better than a call-center script does.

CBS Payroll gives local employers dependable payroll, compliance support, and direct access to a Worcester team that knows the business behind every payroll run.

Payroll, ACA compliance, workers' compensation support, unemployment claims, and workforce reporting for employers across Worcester County.

Worcester Union Station's white twin towers under a blue sky, seen from Washington Square
Worcester Union Station, Washington Square. Photo via Wikimedia Commons (CC BY-SA).
Jay Walia, President of CBS Payroll

Meet Jay Walia · President

“I've been providing payroll services to my clients for more than 25 years. We started CBS Payroll to expand our payroll offering and provide outstanding service.”

Jay leads a Worcester-based team where each client has a dedicated point of contact, backed by payroll specialists, office support, and tax professionals.

The local alternative

A payroll problem should not become a support ticket with no owner.

Red counter stools inside the Boulevard Diner on Shrewsbury Street
Boulevard Diner, Shrewsbury Street. Photo via Wikimedia Commons (CC BY-SA).

National payroll platforms are built for scale. CBS Payroll is built for the employer on the other end of the phone. Using a Worcester-based payroll company means you don't deal with a call center or trouble tickets.

Direct local support
Call the office on Shrewsbury Street and reach the people who run your payroll.
Identifiable team members
You know who handles your account by name. You won't speak with a new agent each time.
Familiarity with your business
A single point of contact who knows your pay schedule, your people, and your history.
Help understanding what you buy
Plain answers about which services you need and what each one does.
Responsive answers
Questions are handled by the team that does the work, not routed through a queue.
Technology backed by people
Modern, secure, cloud-based payroll software with a Worcester team responsible for the result.

The Worcester team

The people behind every payroll run.

Full team & how we work with Accounting Solutions
  • Jay Walia, President

    Jay Walia

    President

  • Heidi Worster, Vice President

    Heidi Worster

    Vice President

  • Bill Ames, Payroll Specialist

    Bill Ames

    Payroll Specialist

  • Stephanie Percy

    Stephanie Percy

  • Monika Walia

    Office Manager

  • Juan Lopez, Tax Advisor

    Juan Lopez

    Tax Advisor

  • Sonal Asthana, EA, Enrolled Agent

    Sonal Asthana, EA

    Enrolled Agent

  • Dan Whalen

Payroll services

Payroll done right, then built around the employer.

01

Run Payroll Reliably

Accurate, on-time payroll with the tax work handled.

  • Payroll processing with a single point of contact
  • Direct deposit and rechargeable debit cards
  • Electronic payroll tax deposits and tax return filing
  • New hire reporting to the state
  • Time-off accruals and GL reports
  • Secure PDF payroll reports and employee pay stubs
02

Protect the Business

Compliance and claims responsibilities that don't wait.

  • ACA compliance monitoring and annual 1095-C preparation
  • Pay-as-you-go workers' compensation, no large up-front deposit
  • Unemployment claims processing and timely state protests
  • Benefit-charge audits and state tax-rate notice review
  • Employment and wage verification responses
03

Understand Labor Costs

Clearer information for staffing decisions.

  • Integrated payroll and HR analytics
  • Earnings analysis and employee turnover
  • Employee count and ACA data
  • Workers' compensation cost tracking and reporting

Some features are available at additional cost. Ask your representative what applies to your business.

Switching to CBS

Switching should not feel riskier than staying.

A dedicated representative leads every step. Most conversions can be done in less than one week.

Plan a Payroll Transition
  1. 1

    Review the current setup

    We look at how payroll runs today: pay schedules, provider, reports, and what's working or not.

  2. 2

    Confirm employee, tax, and filing requirements

    Federal and state tax accounts, filing frequencies, benefits, and deductions.

  3. 3

    Establish the implementation timeline

    We agree on a start date that avoids quarter-end surprises.

  4. 4

    Collect information securely

    Employee and banking details are gathered through secure channels, never through a public web form.

  5. 5

    Configure and verify the system

    Your representative sets up the account and checks it against prior payroll.

  6. 6

    Review the first payroll

    We walk through the first run together before it's finalized.

  7. 7

    Transition into ongoing local support

    The same Worcester contact stays with your account going forward.

Industries CBS understands

Different industries, different payroll.

Different industries have different needs when it comes to payroll and timekeeping. CBS Payroll customizes a modern payroll solution for employers across Worcester County.

  • Restaurants
  • Retail stores
  • Medical providers
  • Law firms
  • And everything in between

No payroll is too big or too small.

City skyline of tall towers seen through leafy trees at a waterfront park
City skyline seen through the trees of a waterfront park. Photo via Pexels.
City street with parked cars, ornate street lamps, and a stone church tower in the distance
City street with a stone church tower in the distance. Photo via Pexels.

Client experience

Technology runs the process. People take responsibility for it.

  1. 01

    Submit payroll

    Enter hours and pay through secure, cloud-based access, or send them to your representative.

  2. 02

    Approve it

    Your CBS contact reviews the run with you so it's accurate and on time, every time.

  3. 03

    Receive reports

    Payroll reports are emailed to you every payroll as a secure PDF. Pay stubs go to employees the same way.

  4. 04

    Add employees

    New hires are set up for you, including new hire reporting to the state.

  5. 05

    Ask questions

    Call (508) 752-1117 and reach the person who knows your account.

  6. 06

    Get help

    A full-service Worcester team stands behind your representative.

Common questions

Where is CBS Payroll located?

CBS Payroll is at 342 Shrewsbury Street in Worcester, Massachusetts, and serves employers across Worcester County.

Will I talk to the same person each time?

Yes. CBS Payroll clients have a single point of contact who handles their account personally, backed by the full Worcester team.

Do you pay and file payroll taxes?

CBS Payroll pays payroll taxes electronically and files payroll tax returns on time, with copies of quarterly returns sent by secure email.

How long does switching to CBS Payroll take?

Your dedicated representative leads the conversion step by step. Most conversions can be done in less than one week.